Refunds Obtained for Consumers Due to Improper Towing

Montgomery County’s Office of Consumer Protection (OCP) has advised approximately 60 individuals that they are eligible to receive refunds of more than $150 each as a result of their vehicles being improperly towed from a shopping center in downtown Silver Spring.

OCP conducted an investigation into the impound towing of vehicles parked in a shopping center located at the intersection of Georgia Ave. and Colesville Rd. after receiving information from a local TV news station. OCP determined that from October 1, 2012 until March 15, 2013 the parking restriction signs posted at the shopping center were not in full compliance with both the County and State trespass towing laws.

OCP entered into a settlement agreement with the owners of the shopping center in which the owner agreed to correct all the deficiencies with the County and State trespass towing laws and has made arrangements to provide full refunds to consumers

For comprehensive information about the County’s trespass towing law and the trespass towing law that was newly enacted by the State of Maryland visit OCP’s webpage, www.montgomerycountymd.gov/consumer and go to the A-Z Consumer Advice link.

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