September 13, 2024

Message from County Executive Marc Elrich


Dear Friends,

Montgomery County this week hosted an international life science and biotech conference presented by Bisnow. I welcomed conference attendees during the opening session and took the opportunity to talk about our commitment to supporting and growing the life sciences industry in Montgomery County.

Bisnow is a leading business-to-business platforms serving the commercial real estate industry. The company reaches more than 11 million readers and hosts more than 350 events each year. It operates in dozens of markets across the U.S., Canada, the United Kingdom and Ireland.

The conference was held here because we are the heart of the life sciences and technology industries.

Many of the professionals attending the conference already know that we are the heart of the No. 3 biopharma clusters in the nation and also rank third nationally when it comes to life sciences research talent. I wanted to reinforce to them that Montgomery County provides a unique opportunity for investment and growth.

We are also committed to making Montgomery County an easier place to do business—life sciences and beyond. We have the advantage of being home to several Federal agencies like the Food and Drug Administration and the National Institutes of Health, but we also have the flexibility and desire to meet the needs of start-ups and world leaders in the industry.

We are not just a hub of scientific discovery; we are also one of the most diverse communities in the nation. Our diversity is one of our strengths, bringing together people from a variety of races, ethnicities and belief systems. One reason you find so many people from different nationalities represented in the scientific fields in Montgomery County is because people feel comfortable coming here. We are one of the most inclusive communities anywhere.

I told the conference about two exciting developments. This week we announced a new partnership with the Henry Jackson Foundation – “HJF Innovation Labs at Montgomery County, Md” which will provide access to lab space, clinical trials and research expertise for Montgomery County companies. These smaller labs are in high demand because they help people with big ideas get started. We are also working with HJF to host a series of networking and educational discussions, the first of which coincided with the announcement of the new lab.

I also mentioned our partnership with the University of Maryland to create the UM-Institute for Health Computing (UM-IHC). We are now on track to provide graduate level research on AI, quantum computing and virtual reality to support and attract business who want access and proximity to these cutting-edge technologies.

When we meet with life science and biotech leaders, they are very intrigued and interested in the potential of UM-IHC. The co-director of UM-IHC, Dr. Brad Maron, joined this week’s media briefing to give a progress update on the work being done there. You can watch that here.


Maryland Governor Wes Moore was one of the featured guests at the Bisnow conference and this week’s weekly media briefing also featured Ulyana Desiderio, the Maryland Department of Commerce’s senior director of strategic industries. You can watch her remarks here.

It was an exciting week, but even with the conference over, our quest to develop new opportunities does not end. Montgomery County will continue to seek out partnerships to help develop new ideas so that medical and scientific innovations can make it to market and save lives.

Launch of Great Seneca Transit Network

Montgomery County has launched two new Ride On extRa bus routes to connect riders to key businesses in Rockville and Gaithersburg, the Shady Grove Metro Station and the Universities at Shady Grove.

The Great Seneca Transit Network includes the “Pink” and “Lime” lines with regular, reliable service for this growing area that needs more public transit. These lines connect the Shady Grove Metro to the Life Sciences center, the Universities at Shady Grove and communities in between. Buses will arrive every 15 minutes during the weekday and every 30 minutes on the weekends. The zero-emission buses on this line are designed to be comfortable, easy to board and include amenities such as free wi-fi and charging ports.

I want to thank our State and Federal delegations, which helped secure more than half of the $26 million funding for this project. This is just Phase 1 of our plan, and I am happy to say it came in on budget and on time.

The project, detailed in the chart above, includes improvements that make it easier to walk and bike in the area. Dedicated bus lanes provide greater separation from other vehicles and traffic signal priority will make these buses move faster through traffic than they normally would.

Great Seneca Ride On extRa expands mobility for bus riders and increases access to jobs, education and healthcare for the community. We will continue to focus on better connections for neighborhoods and businesses, while helping to boost economic development. Learn more about routes, schedules and using Ride On here.

Protecting Reproductive Freedom

I stood this week with County Council Vice President Kate Stewart, Maryland Commission for Women Executive Director Ariana Kelly and many other leaders calling for all Marylanders to have guaranteed access to abortion. Here are pictures from that press event. I want to thank the County Council for its unanimous support of the resolution affirming Montgomery County’s commitment to Protect Reproductive Rights. I think it is fundamentally outrageous that men are able to dictate the health and well-being of women. We would never tolerate anybody doing that to us and we should not accept that men, or the government, should be dictating the reproductive rights of women.

This resolution urges voters to vote yes on “Question 1” that would enshrine reproductive freedom in the State Constitution. Question 1 will be on the ballot in November.

We have already seen reproductive rights taken away or significantly scaled back in more than 20 states, including our neighbors in West Virginia. Even in nearby Pennsylvania, a woman faces restrictive policies. Nationwide, there are more than 25 million women between 15 and 44 dealing with some form of abortion restrictions that were not in place a few years ago.

When the Supreme Court overturned Roe v. Wade, we acted. We provided $1 million in Abortion Access Grants to help providers account for a greater demand for their services, aid in security costs and help women coming from other areas.

I visited one of the centers last month and got to hear how our funds are being used. It feels good to know that our money is at work and helping preserve and expand access to abortion.

One of the first things Governor Moore did in office was to release $3.5 million in expanded abortion training that had been held up by the previous governor. State lawmakers appropriated those funds, but the previous governor had refused to release them. I am glad we now have a State administration that understands the importance of reproductive freedom.

Health Report


COVID-19 cases are declining across Maryland and in Montgomery County this week, including a decrease in hospitalizations and ICU patients.

However, we still need to take this illness seriously.

The COVID-19 vaccine is the best protection from severe disease, becoming hospitalized and dying. Updated vaccines are now available at pharmacies and healthcare providers across our area. It is especially important for anyone 65 and older or at high risk for severe COVID-19 to get an updated shot as soon as possible. Those who have never received a COVID-19 vaccine should also be among the first to make an appointment. Visit vaccines.gov for help finding a nearby pharmacy or physician carrying the vaccine.

‘Community Conversations’ on FY26 Operating Budget Continue Sept. 16 and Sept. 18

We are hosting more “community conversations” about next year’s operating budget in the coming week.

On Monday, Sept. 16, we will be at the Wheaton Community Recreation Center and on Wednesday, Sept. 18, at Bethesda-Chevy Chase High School. These forums begin at 7 p.m. The schedule for upcoming community conversations about the Fiscal Year 2026 budget can be found on our County website. Just look for “Community Conversations” on our homepage. You can also attend virtually, but we also like to see you in person.

2024 Community Survey Now Underway


I encourage all residents to take a few moments to take Montgomery County’s 2024 Community Survey. This is an opportunity to share your opinions anonymously. Questions are designed to get your views on County services and your quality of life. It will also gauge how well the County communicates with residents on various household practices such as recycling, transportation and public safety.

The survey will remain on the County website until Sept. 30, and is available in eight languages.

Your voice is an important part of shaping the future of Montgomery County. I am looking forward to sharing the results with you.

Hispanic Heritage Month Begins


The start of Hispanic Heritage Month is Sunday, Sept. 15. Throughout the month, the County will acknowledge the contributions of the Hispanic and Latino community to the cultural diversity and economic vitality of the County.

The first day of Hispanic Heritage Month is celebrated by several Latin American countries: Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua and Panama. In Mexico, the day also marks its Independence Day.

I invite you to circle Sunday, Oct. 6, on your calendar. The “Ama Tu Vida, Ama Tu Herencia Festival and Health Fair” will take place from noon-5 p.m. at the Marian Fryer Plaza in Wheaton. This is a free event that will feature live music and performances, along with culturally relevant food, art and jewelry for sale. It is a family friendly event.

There are more than a dozen activities honoring Hispanic heritage that you will find on the County’s calendar of celebrations. Information also is available at LHIinfo.org on the Latino Health Initiative website. The calendar details events hosted by Montgomery College, at our local libraries and other locations.

As always, my appreciation for all of you,



Marc Elrich
County Executive

September 12, 2024

2024 Online Community Survey of Residents Provides Opportunity to Express Views on County Services


Montgomery County's 2024 online resident survey, which is now accessible on the County’s website, aims to gather feedback on local government services and the perception of overall quality of life in the County. The survey will remain open until 11:59 p.m. on Monday, Sept. 30.

The survey is open to any resident 18-and-over. To participate, access the survey.

"Listening to our residents is key to delivering the services they need and expect,” said County Executive Marc Elrich. “This survey gives people across the County an opportunity to share their experiences and tell us what’s working, where we can improve and what matters most to them. Whether it is the quality of our services, how we communicate, or the everyday experience of living in Montgomery County, we want to hear from you. Your feedback is essential in helping us make informed decisions that benefit the entire community. I encourage everyone to take the time to participate. Together, we can continue to improve the quality of life in our County."

The survey questions ask about the following issues:
  • Quality of life of neighborhood/community
  • Favorability of County services
  • Usage of amenities and facilities
  • Participation in County programs
  • Customer and constituent service of County employees
  • Effectiveness of County communications
  • Household practices (such as recycling)
To ensure a diverse and representative sample, the survey has been sent to 5,000 randomly selected households, with instructions available in English, Spanish, Chinese, French, Korean, Vietnamese, Persian/Farsi and Amharic. In addition, all residents are welcome and encouraged to participate by completing the online version.

The survey plays a crucial role in improving customer service, promoting transparency and gathering feedback that informs budgetary and policy decisions. These insights help deliver effective and efficient government services.

View the results of the most recent Community Survey, conducted in 2021 and prior

County Executive Elrich to Hold Next in Series of 11 ‘Community Conversations’ to Seek Input on Fiscal Year 2026 Operating Budget on Monday, Sept. 16, in Wheaton


Montgomery County Executive Marc Elrich, along with the County’s regional services offices and community partners, is hosting 11 "Community Conversations" throughout September and October to seek input on the Fiscal Year 2026 (FY26) Operating Budget. Five of the 11 forums will be dedicated to addressing the needs of each region of the County. The next regional conversation will be for Mid-County community members, from 7 to 8:30 p.m. on Monday, Sept. 16, at the Wheaton Community Recreation Center in Wheaton.

The Bethesda-Chevy Chase region forum will be from 7 to 8:30 p.m. on Wednesday, Sept. 18, at Bethesda-Chevy Chase High School, in the cafeteria.

The Wheaton Community Recreation Center is located a 11701 Georgia Ave. in Wheaton. Bethesda-Chevy Chase High School is located at 4301 East-West Highway in Bethesda.

Future regional forums are scheduled on Monday, Sept. 30, for the UpCounty region and Wednesday, Oct. 16, in Silver Spring. The first FY26 Community Conversations was held for East County community members on Sept. 9 in White Oak.

Nine of the 11 conversations will be conducted in English, including one focusing on issues for older adults and another focusing on issues of importance to Parent-Teacher Association (PTA) members. Two non-English language forums will be held, one in Spanish and another in Chinese. Each of the 11 forums will be held online so the public has the option to participate remotely.

The County is in the early stages of formulating the FY26 operating budget. County Executive Elrich is required to submit a recommended budget to the County Council by March 15, 2025. The Council then will have two months to review the budget. It must adopt a final budget no later than June 1. The FY26 operating budget will go into effect on July 1.

“We hold these community conversations to give people a chance to be heard because their voice matters,” said County Executive Elrich. “Their insight helps drive our decisions and our priorities for the next fiscal year. The budget reflects not only the County’s needs and concerns but also our community’s values and goals. I encourage every resident to participate in these conversations because their voice shapes our path forward. When I started my administration, we started with five community conversations; since then, we have more than doubled the number of sessions to 11. I am glad that we are providing more opportunities to reach diverse communities within the County.”

The next four regional Community Conversations are scheduled as follows:
  • Mid-County Community Conversation. Monday, Sept. 16. 7-8:30 p.m. Wheaton Community Recreation Center, 11701 Georgia Ave., Wheaton. Hybrid. Click here to view online.
  • Bethesda-Chevy Chase Community Conversation. Wednesday, Sept. 18. 7-8:30 p.m. Bethesda Chevy Chase High School, Cafeteria, 4301 East West Highway, Bethesda. Click here to view online.
  • UpCounty Community Conversation. Monday, Sept. 30. 7:30-9 p.m. BlackRock Center for the Arts, 12901 Town Commons Drive, Germantown. Click here to view online.
  • Silver Spring Community Conversation. Wednesday, Oct. 16. 7-8:30 p.m. Silver Spring Civic Center Building, 1 Veterans Place, Buffalo Soldiers Great Hall, Silver Spring. Click here to view online.
The Community Conversations will be livestreamed on YouTube, and televised live on the following cable channels, subject to channel availability:
  • County Cable Montgomery (CCM): Comcast channels 6 and HD 996; RCN channels 6 and HD 1056; and Verizon channel 30
  • Montgomery College Television (MCTV): Comcast channels 998 and 10; Verizon channels 10; and RCN channels 10 and HD 1059
  • Montgomery County Public School (MCPS TV): Comcast channels 34 and HD 1071; Verizon channel 36; RCN channels 89 and HD 1058
  • Montgomery Community Media (MCM): Comcast channels 21 and HD 995; RCN channels 21 and HD 1055; and Verizon channel 21
  • Montgomery Municipal Channel (MMC): Comcast channels 16 and HD 997; RCN channel 16; and Verizon channel 16
  • Takoma Park City TV: Comcast channel 13; RCN channels 13 and HD 1060; and Verizon channel 28
Montgomery County will provide sign language interpreters and other auxiliary aids or services upon request -- with as much advance notice as possible, preferably at least three business days before the event. For more information, contact Mark Roper at 240-962-1743 or send a request to mark.roper@montgomerycountymd.gov. In all situations, a good-faith effort (up until the time of the event) will be made to provide accommodations. TTY users can use Maryland Relay 711.

September 11, 2024

Layhill Road in Silver Spring and Wilson Lane in Bethesda Will Get Road Improvements from State Starting Monday, Sept. 16; Nighttime Delays Will Occur

The Maryland Department of Transportation State Highway Administration will improve the riding surface on Layhill Road (MD 182) in Silver Spring and Wilson Lane (MD 188) in Bethesda starting Monday, Sept. 16. Crews will work Sundays through Thursdays 8 p.m.-5 a.m. The pavement improvement projects should be complete by early October, weather permitting.

Crews will begin applying micro-surfacing material, which is used to preserve and extend the life of the existing asphalt. During work hours, motorists can expect multiple lane closures guided by a flagging operation.

Details on the stretches of roads to be improved:
  • MD 182 (Layhill Road) between MD 200 (Intercounty Connector) and MD 97 (Georgia Avenue); and
  • MD 188 (Wilson Lane) between MacArthur Boulevard and Hampden Lane.
The State Highway Administration’s contractor, Slurry Pavers of Virginia, will use variable message signs, flaggers and barrels to guide motorists through the work zone. Equipment used for construction may be disruptive. Motorists should travel undistracted through all work zones and motorists should obey all posted speed limits.

The State Highway Administration seeks to maintain safe traffic mobility in work zones for crews and drivers. Drivers need to stay alert, focus on driving and look for reduced speed limits as well as other traffic pattern changes. Motorists can dial #77 on their mobile devices for roadside assistance.

For a list of all major State Highway Administration projects, visit Project Portal or the homepage at roads.maryland.gov. For a look at real-time traffic conditions, go to md511.maryland.gov.

Fall Cleaning of County Public Parking Garages Has Started and Will Continue through November


The Montgomery County Department of Transportation (MCDOT) this week started its semi-annual interior washdown to degrease and clean 21 County-owned parking garages in Silver Spring, Bethesda and Wheaton. The cleanings began in the Bethesda garages this week and are scheduled to conclude in the Silver Spring garages on Sunday, Nov. 3. The washings will occur on nights and weekends.

Some garages will experience partial closures that may include select entrance/exit areas and ramps. MCDOT contractors will do their best to complete their work around the garage traffic and parked vehicles and will provide appropriate signage to notify customers of anticipated access impacts.

View the full garage cleaning schedule here.

Every year, MCDOT performs the spring and fall washdowns to ensure the cleanliness of garages and prevent deterioration of the structures from prolonged exposure to salt, sand, oils, gas, dirt, pollen and leaves. Regular cleanings also help to keep grease, oil and debris out of local waterways. Some of the garages have permanent run off filtration systems and others have diverter valves that, when activated during the washdown, change the direction of the water flow from storm to sanitary.

Montgomery History to Lead In-Person Tour of Button Farm on Saturday, Sept. 14, Telling Story of Plantation Life and Underground Railroad


Montgomery History will lead “Button Farm Almanac,” a guided tour of the Button Farm Living History Center in Germantown, starting at 10 a.m. on Saturday, Sept. 14. Led by historian and Menare founder Tony Cohen, the tour will reveal the Button Farm’s history and environs from a behind-the-scenes perspective.

Button Farm is located at 16820 Black Rock Road in Germantown.

The tour will create immersive experiences on the 40 acres of Maryland farmland. It will interpret the story of plantation life and the Underground Railroad.

Limited tickets are available for the experience. Tickets are $25 per person. To register and learn more about the tour, go to Montgomery History | Kindful.

Youth Basketball Registration Begins Monday, Sept. 30


Registration for Montgomery County Recreation’s youth basketball programs will begin at 8:30 a.m. on Monday, Sept. 30. The program fosters the development of basketball fundamentals while also advancing skills in discipline, friendship, sportsmanship and teamwork.

“Youth sports serve as an incredible outlet for both competition and teaching life lessons,” said Montgomery County Executive Marc Elrich. “Our Recreation department does a great job in creating leagues and programs that are both affordable and fun, to allow all of our young athletes in Montgomery County to get in the game and participate.”

Learn more about our basketball programs by visiting the website. Online registration will be available at ActiveMONTGOMERY.org. Registration is also available in person and by mail. If you have additional questions about registration, call Montgomery Recreation at 240-777-6840 or visit any recreation facility.

Montgomery Recreation also is looking for adult volunteers to coach youth basketball. Volunteers with knowledge of basketball rules who demonstrate good character, patience and have a desire to help children learn are preferred. If interested, email rec.sports@montgomerycountymd.gov.

‘Saving the Historic Otho Trundle Barn’ in Dickerson Will Be Free Virtual Presentation from Montgomery History on Thursday, Sept. 19


Otho Trundle’s barn, thought to have been built around 1830, will turn 200 in a few years. About 30 acres remain of the property in Dickerson, which is believed to have hosted Northern Civil War soldiers as they spent time resting when the Confederate Army passed right by on their Maryland Campaign of 1862. The effort to save Otho Trundle’s Barn will be the subject of a free virtual presentation of Montgomery History at 7 p.m. on Thursday, Sept. 19.

The barn is not in great shape currently. Its roof collapsed as a result of weather in mid-August. In this presentation, Kenny Sholes, a board member of the Historic Medley District and creator of Historic Ag Reserve Properties, will talk about the history of the barn and ongoing efforts to preserve and stabilize the structure.

To register for the presentation, go to Webinar Registration - Zoom.

10th Annual Free ‘Friendship Picnic’ to Celebrate Diverse Cultures and Faiths on Sunday, Sept. 15, in Wheaton

10th Annual Free ‘Friendship Picnic’ to Celebrate Diverse Cultures and Faiths on Sunday, Sept. 15, in Wheaton

The 10th annual Montgomery County “Friendship Picnic” will again bring people of many cultures and faiths together to celebrate the County's diversity. The free picnic, whose goal is to enable people to make new friends and build a stronger community, will be held from noon to 5 p.m. on Sunday, Sept. 15, at Wheaton Regional Park.

Wheaton Regional Park is located at 2000 Shorefield Road in Wheaton. A free satellite parking shuttle will be available to and from the Wheaton Ice Rink and athletic fields.

The event is an initiative of the Montgomery County Committee Against Hate/Violence (CAHV), which works to eradicate acts of hate and intimidation through community education, advocacy, collaboration and legislation.

All are welcome to the celebration, which will include traditional American Kosher, Halal, Ethiopian and vegan lunch options. A wide range of activities for children and adults will include music, dancing, face painting, a petting zoo, a moon bounce, a carousel and rides on the park’s miniature train.

There is no need to register in advance to attend. Attendees do not need to bring food or drink to the event. All will be provided.

“Over the last decade, our ‘Friendship Picnic’ has become a County tradition for diverse communities to gather and celebrate the community’s inclusivity,” said Montgomery County Executive Marc Elrich. “This picnic demonstrates that we are a place where people of all cultures, backgrounds and faiths can come together, learn from each other and build lasting relationships. I invite all residents to join this gathering.”

In addition to the recreation activities, there will be opportunities for small group conversations to share and discuss how to move toward a nonviolent community, peaceably and respectfully.

The Friendship Picnic is endorsed and supported by the Montgomery County Office of Human Rights, the Montgomery County Human Rights Commission, the Montgomery County Office of Community Partnerships, the Faith Community Advisory Group, Montgomery Parks, Montgomery County Police and the County Fire and Rescue Service, the African American Health Program and the Black Physicians Network.

For more information about the Friendship Picnic, call 240-777-8454.

Homeowners with Septic Systems Reminded About Importance of Maintenance as ‘SepticSmart Week’ Nears

Montgomery County is reminding homeowners with septic systems about the importance of knowing where their septic system is located, what it does and how to take care of it as the U.S. Environmental Protection Agency’s (EPA) 12th anniversary of “SepticSmart Week” nears from Sept. 16-20. The annual event is designed to remind homeowners and communities about the importance of properly maintaining a septic system.

A septic system is installed to treat wastewater from a home (toilets, sinks, showers, baths, washing machines and dishwashing machines) and return it to the groundwater. In Montgomery County, there are approximately 20,000 septic systems, and the Department of Permitting Services (DPS) conducts soil testing and issue permits for septic systems. A septic system permit is required to ensure a septic system installed meets all current County and State standards relative to minimum setbacks associated with the protection of residents and the environment. These include the replacement of failing systems. Septic permits also can be required for additions or expansions to existing dwellings to ensure sufficient septic capacity or current standards are met.

“It is important for homeowners to educate themselves about their septic system and to properly maintain it to protect not only their property but the environment,” said County Executive Marc Elrich. “Homeowners should know where their septic system is located, what it does and how to take care of it. Proper maintenance will extend the life of your system and that’s much cheaper than replacing it. If you have questions about your system, County staff are available to assist and to provide educational materials and resources, including septic permit records. We are here to help.”

The County’s septic permit records date back to the 1950s, and most of the records are available electronically. It is also easier than ever to apply for septic permits.

“DPS recently updated its ePlans system, and homeowners can now apply for septic permits online instead of coming into the office with paper plans,” said DPS Director Rabbiah Sabbakhan. “Our Well and Septic section consists of five licensed environmental health specialists who are dedicated to helping customers with their septic systems. Our role is to ensure these systems are installed and operated properly.

Homeowners can learn more about how their septic system works by visiting the DPS website at montgomerycountymd.gov/dps and using the key word “septic” in the search bar. In addition to an overview section, frequently asked questions and answers and a process guide, there is an online brochure, “A Homeowners Guide to Septic Systems,” with tips about proactive care of a septic system and how it works. The Guide is also available in Spanish.

Having a general awareness about how a septic system works will help you notice when there is a problem. To prevent a problem, the DPS guide includes a checklist with tips:

  • Have your system inspected and pumped out by a licensed contractor as needed or every two to five years.
  • Do not pour grease, fats or harmful chemicals, such as paint and solvents, down the drain.
  • Do not flush non-water-soluble items down the toilet.
  • Do not use a garbage disposal.
  • Do not drive or park over your soil treatment area, and only plant grass over it.
  • Always direct roof and surface drainage away from your system.
The DPS homeowner’s guide for septic systems includes information about how to recognize signs of trouble. Those could include:
  • Wastewater backs up or gurgles into household drains.
  • A strong odor is smelled around the septic tank.
  • Bright green spongy grass appears on the drain field.
  • Sewage is on the ground or backs up into the house.
  • The system gets waterlogged after heavy rains.
The Montgomery County Department of Environmental Protection (DEP) website is another resource for information about septic systems.

“Routine maintenance of private septic systems and water wells is vital to public health and to the preservation of our streams, waterways, and groundwater," said DEP Director Jon Monger. "Contamination can lead to diseases and toxins which harm animals, wildlife, and ecosystems. Montgomery County’s DEP works with septic system owners to ensure systems are properly maintained, installed and designed in order to protect our water quality and ensure that contaminants are not entering our streams, groundwater, and water supply wells."

“As a homeowner with a septic system, I know how important it is to keep up on maintenance,” said Montgomery County Councilmember Dawn Luedtke. “Taking care of your system isn’t important just for an individual homeowner, but also to make sure we’re all doing our part to protect the environment around us.”

For additional resources and tips about maintaining a septic system, go to the EPA’s “SepticSmart” website.

To report a problem or failure with a septic system, contact the DPS Well and Septic section by calling MC 311 or 240-777-0311.

Visit the DPS website for more information about septic systems and other online services including how to apply for, and pay for, permits; schedule inspections; check the status of a permit; request records; file a property complaint; and schedule a design consultation.

DPS offices are located at 2425 Reedie Drive, 7th Floor, in Wheaton. The customer service lobby is open from 7:30 a.m.-4 p.m., Monday-Friday. Appointments are not necessary to get in-person assistance. Customers may also reach out to DPS staff by calling MC 311 or 240-777-0311.