The report offers an overview of the activities of Montgomery County Public Libraries for the past year, including a numerical breakdown of the more than 24 million uses of the 21 branches during 2013.
- nearly 10,500,000 items were used (borrowed, downloaded or used in the branches);
- library customers used electronic and office resources in more than 6,390,000 ways (visiting the website, using the library computers, downloading articles from databases, printing/copying materials in the branches);
- more than 4,700,000 visits were made to MCPL branches; and
- more than 2,300,800 questions were answered in person, by phone, through the website, email, chat, social media or by mail.