March 24, 2014

CountyStat Program Earns National Organizational Leadership Award

The County’s CountyStat program has received the Center for Accountability and Performance’s Organizational Leadership Award which honors “outstanding applications of a systems approach to performance measurement that has resulted in a culture change, sustained improvements and demonstrated positive effects on government performance and accountability.”

Recipients are chosen from all levels of public service -- local, state and federal governments, as well as from international and public service nonprofit organizations.

‘CountyStat’ was introduced by County Executive Ike Leggett because he felt residents have the right to expect every County department and employee to be responsive and accountable for every aspect of the services they are providing. The program uses real-time data to focus departments’ efforts, monitor and measure their performance, and ensure that they provide more effective and efficient response to customers

The Center for Accountability and Performance was established in 1996 by the American Society for Public Administration to address the requirement for all levels of government to move to performance-based, results-driven management.