June 26, 2019

Dynamic Ride On Flex On-Demand Service Reshaping How Residents Get Around


Montgomery County’s first public microtransit service, Ride On Flex, launched on Wednesday, June 26. This dynamic on-demand service offers new and affordable transportation options in the Rockville and Glenmont/Wheaton service areas. The no-fixed-route, no-fixed-schedule service will reshape the way some residents think about getting around in the served areas.

Riders can request trips from a designated pick up location to a drop-off location within the same service zone using a mobile app. The Ride On Flex app is available for free download from the Apple or Google store.

An 11-passenger bus will provide service within the pre-defined geographical zones at specific times of the day. Riders will be given an estimated time for pick up and drop off and directed to a nearby location. Flex will operate in the Rockville zone from 9 a.m. to 3:30 p.m. and in the Glenmont/Wheaton zone during peak periods (6 to 9 a.m. and 3:30 to 7 p.m.). The zones offer connections between households, transit hubs, commercial centers and public services.

Riders will pay no more than $2 for the service, as current Ride On fares will apply. While users will book a ride using the app, they will pay the fare as they board the bus, just as with any Ride On service.

Read more on the MCDOT Ride On Flex website.

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